BerkHR
  • 20-Jul-2021 to 18-Sep-2021 (EST)
  • Bangor, PA, USA
  • $12.25
  • Hourly
  • Full Time

Medical, Dental, Vision, Life Insurance, 401(k), etc!


CUSTOMER CARE REPRESENTATIVE

Do you like learning new things? Are you someone who enjoys helping others? Come join Berkheimer Tax Innovations' Customer Care team in Bangor, PA! We're looking for driven and dependable Customer Care Representatives who would enjoy finding solutions to better serve our taxpayers.

  • Monday Friday, 8 AM 4:30 PM
    • NO WEEKENDS!
  • $12.25/hour + monthly bonus opportunities
  • Business casual work environment

APPLY NOW, START LATER!

Training classes begin September and October.

ESSENTIAL DUTIES

  • Answer phones in a busy call-center environment
  • Maintain positive and timely communication with customers
  • Use problem solving skills to answer difficult taxpayer inquiries
  • Exhibit patience and understanding when handling taxpayer issues
  • Navigate and research between numerous accounts and software programs
  • Meet personal, company, and client production goals

JOB REQUIREMENTS

  • High School Diploma or equivalent
  • Minimum 1-3 months related experience and/or training
  • Or an equivalent combination of education and experience
  • Ability to sit for the duration of your shift
  • Computer and keyboarding skills

Why work for Berkheimer Tax Innovations?

You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees!

At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive on-the-job training, a supportive team environment, and resources to contribute to your overall success.

Some other benefits include:

  • Medical, Dental, Vision & Life Insurance
  • Wellness Program including physical, emotional, and financial wellness
  • Paid Holidays, Vacation, Sick, and Personal Time
  • 401(k) with Profit Sharing
  • Employee Assistance Program
  • Voluntary Benefit Plans
  • FSA and HSA Options
  • Free coffee, tea, and hot chocolate available throughout your shift
  • Social Committees
  • Travel Insurance

Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer. *All positions are subject to a clean drug screen and successful background check including professional references.

BerkHR
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